Customer Satisfaction Survey 2020

/0 Comments/in , , , /by

WE ARE NOW COLLECTING INFORMATION ON OUR CUSTOMER SATISFACTION SURVEY FOR 2020.

We are in the process of collecting our Customer Satisfaction Surveys for 2021. If you or a member of your family have received services from Community Teamwork in the past year, please complete the survey and let us know how we’re doing.

We are re-launching the Customer Satisfaction Survey. We have pivoted to a 2 question survey that will only be collected electronically. We’re going to close the survey on 9/11/2020.

Links:

If you have any questions, please contact feedback@commteam.org

Thank you!

——————————————————————————————————————————————-

——————————————————————————————————————————————-

THANK YOUR FOR COMPLETING OUR COMMUNITY ASSESSMENT SURVEY EARLIER THIS YEAR! That survey is now closed. 

Click here to listen to Ann Sirois, Director of Compliance and Quality Improvement and Miranda Allan, Grants Coordinator, discuss the community needs assessment process on 980WCAP radio 12/30/19.

CTI Launches Needs Assessment Survey – Available Online/In Print through February – Lowell Sun, Nicole DeFeudis, January 5, 2020

—————————————————————————————————————————————————————————–

 

 

 

 

 

School Age Group of people
School Age Group of people

Going the Extra Distance Brings Basketball, Sportsmanship to Young Children

/0 Comments/in /by

Fred Braun and Yari Cruz Awards scaledSchool Age Program’s Fred Braun Delivers Basketball to All Ages

Our School Age Site Coordinator, Fred Braun, made many children very happy this basketball season by going above and beyond to put in motion a basketball league for not only the older middle school-aged children, but the kindergartener’s as well at the McAullife School in Lowell, MA. Fred (shown center) was thanked and honored by our management team and his colleagues. The ceremony paid tribute to all of the successful work of School Age coordinators this past year with a special highlight on Fred’s contributions to creating opportunities for children of all ages. “Thanks to Fred, the McAullife children from kindergarten to age 13 were able to participate in a league of their own, ending the season with exciting tournaments enjoyed by the young players, and their teachers and family,” says Tanya Mead, School Age Director (3rd from left front). “In creating a league for all ages, Fred personally coached and actively participated in drills with the kindergarteners and first grade children,” adds Kim Balch, Assistant School Age Director (2nd from left front). And in his own words, Fred notes that, “The most important skill the children learned was sportsmanship.”

Shown celebrating a great year for the children and paying tribute to Fred Braun’s hard work and special contributions are, left to right and front to back, the following CTI employees: Ann Sirois, Kim Balch, Tanya Mead, Chris Bane, Yari Cruz, Colleen Hannigan, Jean Normandy, Bill Ma, Linda Aichiobocci, Chief Program Officer Michael Collins, Savee Bun, Mike Baccigalupo, Fred Braun and Executive Director Karen Frederick.

Job and Skills Training
Job and Skills Training

Community Connections to Employment & Training

/0 Comments/in , /by

cti th logo photo taglineFocused on Long-term Stability

CommCET (Community Connections to Employment and Training) is breaking down financial barriers for over 100 disadvantaged families in the Merrimack Valley through an innovative approach that combines job training, education, housing, childcare, case management and follow-up services. This comprehensive strategy ensures greater long-term success for families that were previously homeless or are currently at risk of homelessness.

“Our workforce development efforts combined with permanent housing and essential family supports equip families with tools to maintain long-term stability,” says JoAnn Howell, Community Teamwork’s CommCET Director. “It isn’t about short-term solutions. CommCET helps the client establish a long-term approach by building employment skills; accessing job apprenticeships, training and employment; and preparing for self-sufficiency economically, financially and mentally. Our program’s aim is to successfully create life changing, long-term solutions. I am excited to be part of these changes.”

To date, CommCET has assisted 67 participants to become employed.  At the heart of this success are partnerships with the Lowell Career Center, surrounding vocational technical high schools and area employers. Twenty seven out of 33 participants are currently employed after acquiring new workforce skills at various regional vocational technical schools by training for Certified Nursing Assistant (CNA) certifications, medical administration, business, electronics, welding, and office administration.

Profiles of success:

Jocelyn, a single mother, and her two children lived at the Best Western hotel in Chelmsford, when their family first entered the CommCET program. To accommodate her and other homeless families with children temporarily living at the hotel, staff created a transportation route that drives the children to their childcare programs, allowing the parents to pursue employment training and jobs. In Jocelyn’s case, she was able to confidently attend job interviews, knowing her children were safe and being educated in Community Teamwork’s childcare program. This and other critical case management supports led her obtaining full time employment at Lowell’s Woodbriar Nursing Facility.

Tiffany, who successfully attended the Lowell Career Center’s back-to-work program, struggled to find sufficient employment. Fortunately, thanks to her retraining, expansion of marketable skills and dedication, she landed a job with Community Teamwork, working in our Fuel Assistance department.