Emergency Individual & Family Shelter
Emergency Housing Assistance
The entry point for families seeking emergency shelter is the Department of Housing and Community Development. Please call 866 584-0653 if your family needs a safe place to stay.
Provides emergency shelter and supportive services to families who are experiencing housing instability due to loss of housing or fleeing domestic violence. This program assists with finding permanent housing options.
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A Safe Place to Heal and Move On
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Eligibility Information
Families facing a housing crisis may be deemed eligible if they meet the following criteria:
- Be a resident of Massachusetts
- Meet the gross income standards for Emergency Assistance
- Have needy children under the age of 21, or be pregnant
and the reason for homelessness is one of the following:
- No-fault fire, flood, natural disaster, condemnation, or foreclosure
- Fleeing domestic violence (current or within past 12 months)
- No-fault eviction
- Child(ren) are exposed to a substantial health and safety risk
Emergency Assistance applicants must provide all requested verifications within 30 days.
How to Apply
Families experiencing homelessness are encouraged to apply for Emergency Family Shelter through the Executive Office of Housing and Livable Communities (EOHLC). CTI partners with EOHLC and provides emergency shelter to those who are deemed eligible. For those experiencing homelessness due to Domestic Violence, CTI has staff who are trained to support and assist those seeking services to access the help and support that they need.
