Fuel Assistance

Helping With Winter Heating Bills

About This Program

Listen to Karen Frederick, CEO and Susan Brittain, Deputy Division Director Energy of Community Teamwork discuss the changes to Fuel Assistance and additional benefits to our clients ~ WCAP Radio 4/14/2020

You work hard, heat is expensive!

Do you need help keeping warm this winter?

Y​our family ​may qualify for payments towards  winter heating bills, discounts on monthly​ utility bills, a no-cost ​home energy ​assessment, free ​appliance replacement, and other energy-​saving improvements for your home, all at no cost to you.

 A ​Massachusetts family of four earning up to $71,846 may qualify. 

Call the CTI Fuel Assistance Program @ 978-459-6161  today to make an appointment and to learn more.

Help with costly home heating bills is just a call or a click away from our website homepage!

Applications will be accepted for the 2019-2020 year beginning September 1, 2019. 

Watch this video about Fuel Assistance 2020

English Flyer 2019-2020

Fuel Assistance Brochure – English 2019-2020

Fuel Assistance Brochure – Spanish 2019-2020

Fuel Assistance Brochure – Khmer 2019

Fuel Assistance Brochure – Portuguese 2019

Listen to Susan Brittain, Deputy Division Director, Energy, on WCAP Radio, discussing Fuel Assistance and the other Energy programs Community Teamwork provides.

LIHEAP, also known as Fuel Assistance, helps eligible households challenged by the high cost of home heating fuel pay a portion of their winter heating bills.  Homeowners and renters, including households whose cost of heat is included in the rent, can apply for LIHEAP. Eligibility is based on their household size and the gross annual income of every household member, 18 years of age and older. Household income cannot exceed 60% of estimated State Median Income. First-time applicants can save time by clicking here to schedule an appointment online  or  you can call our Lowell office or one of our Satellite Sites to schedule a mandatory appointment for Fuel Assistance. Returning applicants must apply each year; applications are mailed to households after the first year. You do not have to come in to the office. Households must apply each year; applications are mailed to households after the first year. Fuel assistance payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st 2019 to MAY 31ST 2020 (LAST DAY TO APPLY HAS BEEN EXTENED TO MAY 29th, 2020) except when cost of heating is included in the rent. Community Teamwork’s Fuel Assistance Program serves the following cities and towns: Arlington, Bedford, Belmont, Billerica, Burlington, Carlisle, Chelmsford, Dracut, Dunstable, Groton, Lexington, Lowell, Pepperell, Tewksbury, Tyngsboro, Waltham, Watertown, Westford and Wilmington.

  • Homeowners and renters are eligible
  • Most who get fuel assistance also qualify for other energy assistance programs
  • You may use any type of heating fuel (oil, electricity, natural gas, propane, etc.)


       1                             $37,360
       2                             $48,855
       3                             $60,351
       4                             $71,846
       5                             $83,341
       6                             $94,837
Please contact our office for families with more than 6 members.

NEUAC launches new website to support LIHEAP in FY18 Budget
Dear Members and Supporters of LIHEAP:
The National Energy and Utility Affordability Coalition is working diligently to develop and publish tools to help advocate for the federal utility assistance program LIHEAP during a time with the Administration has proposed to eliminate the program in the FY 2018 budget blueprint.

As supporters of low-income families who struggle to make decisions about whether to heat their homes or buy their medicine, or to put food on their tables, NEUAC opposes this decision and will strongly advocate for a final budget that protects LIHEAP and those in crisis who are saved by the program.

One step we have taken is to revive the website www.saveliheap.org. Click on the link and you will be redirected to a resource page that includes the following:

  • NEUAC’s statement on the president’s proposed budget,
  • Link to the All-Parties Letter in support of LIHEAP,
  • A “Tell Your Story” function that can be used by caseworkers and clients to tell positive stories about how LIHEAP has helped them and their families,
  • Tool to write a support letter for LIHEAP to your state representatives in Congress, and
  • State data sheets with LIHEAP facts and figures.

NEUAC also has initiated the hashtag #SaveLIHEAP on Twitter. When posting or retweeting, please use this hashtag or #LIHEAP to keep the conversation going.

We hope this is a useful tool as we all band together to support this program and ensure its continuation.

Additionally, to join NEUAC and add your voice to the others who are advocating fiercely for this program, please click here.

Thank you for your support and advocacy during this critical time.

Get In Touch

CTI Fuel Assistance Program
45 Kirk Street, 2nd Floor,
Lowell, MA 01852

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