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Fuel Assistance

Helping With Winter Heating Bills

You work hard, heat is expensive! Do you need help keeping warm this winter?

Your family may qualify for payments towards winter heating bills, discounts on monthly utility bills, a no-cost home energy assessment, free appliance replacement, and other energy-saving improvements for your home, all at no cost to you.


Households received Fuel Assistance


Households' power was restored after disconnection


Households avoided a utility shut-off

Eligibility Information

A ​Massachusetts family of four earning up to $78,751 may qualify. Now taking applications through 5/13/22 for FUEL ASSISTANCE COVERAGE  11/1/21-4/30/22.

With the extension of the winter shut-off moratorium by the Department of Public Utilities, DHCD has extended the application period from April 29th to May 13th. The heating season remains November 1st through April 30th.

Applications may be updated with any changes to household size or income through May 13th. 

With the extension of the application deadline, other program related deadlines are extended as follows:

  • Last day to complete incomplete applications- June 10th
  • Local appeal deadline- July 11th
  • Primary payments should be made by the end of July
  • Deadline to issue local appeal decisions – August 8th
  • State appeal deadline – September 13th
  • Deadline to issue State Appeal decisions – October 12th

LIHEAP, also known as Fuel Assistance, helps eligible households challenged by the high cost of home heating fuel pay a portion of their winter heating bills.  Homeowners and renters, including households whose cost of heat is included in the rent, can apply for LIHEAP. Eligibility is based on their household size and the gross annual income of every household member, 18 years of age and older. Household income cannot exceed 60% of estimated State Median Income.

Community Teamwork’s Fuel Assistance Program serves the following cities and towns: Arlington, Bedford, Belmont, Billerica, Burlington, Carlisle, Chelmsford, Dracut, Dunstable, Groton, Lexington, Lowell, Pepperell, Tewksbury, Tyngsboro, Waltham, Watertown, Westford and Wilmington.

  • Homeowners and renters are eligible
  • Most who get fuel assistance also qualify for other energy assistance programs
  • You may use any type of heating fuel (oil, electricity, natural gas, propane, etc.)

2021-2022 LIHEAP Income Eligibility Chart

Family SizeMaximum Annual Gross Income

Please contact our office for families with more than 6 members.


How to Apply

First-time applicants can save time by scheduling an appointment online or you can call our Lowell office or one of our Satellite Sites to schedule a mandatory appointment for Fuel Assistance. Returning applicants must apply each year; applications are mailed to households after the first year. You do not have to come in to the office. Households must apply each year; applications are mailed to households after the first year. Fuel assistance payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November to April except when cost of heating is included in the rent.

Clients can now start a pre-application online by clicking on the new client public portal:

This website portal helps you assess your possible eligibility for the Massachusetts fuel assistance benefit, the Heating System Repair & Replacement Program (HEARTWAP), and the Weatherization Assistance Program (WAP), and submit the online application.

What are these benefits? The fuel assistance benefit (Low Income Home Energy Assistance Program or LIHEAP) helps eligible, income qualified households pay the cost of heating their homes. HEARTWAP provides emergency heating system repair and replacement services to eligible, income qualified households. WAP provides eligible, income qualified households with home energy conservation services.

Schedule a telephone interview by calling 978.459.6161 today to make an appointment and to learn more!

Applications can also be  emailed to, faxed to 978.458.8594 or mailed / dropped in a specially marked mailbox outside the Community Teamwork Fuel Assistance office 45 Kirk Street, Lowell MA 01852.

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Fuel Assistance (LIHEAP) Center

Fuel Assistance (LIHEAP)
Fuel Assistance
Phone: 978-459-6161

two women

CTI Weatherization and Fuel Assistance Programs Keeps Seniors Warm

Community Teamwork’s Weatherization and Fuel Assistance programs are helping thousands of area seniors heat their homes and keep the heat in through weatherization. Sisters Marie and Dora P know the challenge many seniors face living View Program

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