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Fuel Assistance

Helping With Winter Heating Bills

You work hard, heat is expensive! Do you need fuel assistance to keep warm this winter?

Your family may qualify for payments towards winter heating bills, discounts on monthly utility bills, a no-cost home energy assessment, free appliance replacement, and other energy-saving improvements for your home, all at no cost to you.


Households received Fuel Assistance


Households' power was restored after disconnection


Households avoided a utility shut-off

Eligibility Information

A ​Massachusetts family of four earning up to $81,561 may qualify. Now taking applications through 4/28/23 for FUEL ASSISTANCE COVERAGE  11/1/22-4/30/23.

LIHEAP, also known as Fuel Assistance, helps eligible households challenged by the high cost of home heating fuel pay a portion of their winter heating bills.  Homeowners and renters, including households whose cost of heat is included in the rent, can apply for LIHEAP. Eligibility is based on their household size and the gross annual income of every household member, 18 years of age and older. Household income cannot exceed 60% of estimated State Median Income.

Community Teamwork’s Fuel Assistance Program serves the following cities and towns: Arlington, Bedford, Belmont, Billerica, Burlington, Carlisle, Chelmsford, Dracut, Dunstable, Groton, Lexington, Lowell, Pepperell, Tewksbury, Tyngsboro, Waltham, Watertown, Westford and Wilmington.

  • Homeowners and renters are eligible
  • Most who get fuel assistance also qualify for other energy assistance programs
  • You may use any type of heating fuel (oil, electricity, natural gas, propane, etc.)

2022-2023 LIHEAP Income Eligibility Chart

Family SizeMaximum Annual Gross Income

Please contact our office for families with more than 6 members.


How to Apply

Online: New & Returning applicants

We are now offering an online portal (starting 10/1/22) for new and returning applicants to complete a Fuel Assistance application. Please do not use the portal if you have already sent in your beige application for the current fuel season.

You can start your online application by clicking

*the link above won’t be active until October 1st

Telephone interview: New applicants only

First-time applicants that do not want to apply online can schedule an interview/appointment to have a representative call you and start your application over the telephone.

Schedule a telephone interview by calling 978.459.6161 today to make an appointment and to learn more!

Returning applicants:

Applications can also be emailed to, faxed to 978.458.8594 or mailed/dropped in a specially marked mailbox outside the Community Teamwork Fuel Assistance office 45 Kirk Street, Lowell MA 01852.

Returning applicants must apply each year; applications are mailed to households after the first year. If you did not receive your application or you have moved please call or email the office with your updated information. An application will be mailed to you.

Fuel Assistance Benefits:

Fuel assistance payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November to April except when cost of heating is included in the rent.

Discounted rates on gas and electric bills.

HEARTWAP provides emergency heating system repair and replacement services to eligible, income qualified households.

WAP provides eligible, income qualified households with home energy conservation services.

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Fuel Assistance (LIHEAP) Center

Fuel Assistance (LIHEAP)
Fuel Assistance
Phone: 978-459-6161

two women

CTI Weatherization and Fuel Assistance Programs Keeps Seniors Warm

Community Teamwork’s Weatherization and Fuel Assistance programs are helping thousands of area seniors heat their homes and keep the heat in through weatherization. Sisters Marie and Dora P know the challenge many seniors face living View Program

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